Web Development has a 100% Satisfaction Guarantee. A Project Manager will be assigned
to all of our customers to assure quality of work.
We offer a 30 day Money Back Guarantee. If within 30 days after signup for our services you decide that our services do not live up to your expectations, we will refund you all fees, excluding third-party account setup fees and the domain registration service fees.
Web Hosting Refund Policy
Refund in First 30 Days
If you are not completely satisfied with our Web hosting services, and you notify Compbuilding in writing via e-mail within the first 30 days of your contract that you wish to cancel, you will be given a full refund of the contract amount, excluding setup fees and overages. If a refund is due, you will be notified by e-mail; it can take up to 30 days after cancellation of your contract to receive your refund. If you have not received your refund after 30 days, please send an e-mail to Compbuilding Billing.
Setup fees are refundable ONLY for the
- You canceled the account order prior
- Your desired domain name was not available.
This policy does not apply to any additional services such as, but not limited to, overages, disk space, e-mail accounts, domain name registration, and Web design services.
Refund Policy for
Charges for the renewal of Web hosting contracts will be refunded if written notification (via e-mail message or snail mail) is received no later than the tenth day following the renewal date. This ten day grace period applies to all Compbuilding Web hosting plans. Note that refunds will not be granted if your written notification is received after the grace period.
Your e-mail notification to us must be sent from the contact e-mail address that we have on file for your account. Likewise, if you mail your notification to us, please use letterhead.
Domain Registration (applies to Web hosting products only)
If domain name registration is associated with the account, upon the cancellation of the Web hosting product, the account will be downgraded to Domain Name Registration Only.
Requests to Cancel
After Renewal Date
You must notify Compbuilding before or within ten days of the Renewal Date on your contract if you wish to cancel an account. Compbuilding does not offer prorated refunds for cancellation requests submitted after ten days of the renewal date. You may cancel your account by submitting a request by e-mail from the e-mail address we have on file to:email@example.com
Contact and Billing
It is your responsibility to keep valid contact and billing information on your account. Compbuilding will continue to send information regarding your account in accordance with the contact information you have provided in your Control Panel.
Please be advised that the cancellation of an account does not release you from financial responsibility. If your account has a past due balance and you are not eligible for a refund, the Compbuilding Accounting department will continue collection efforts.